The easiest way to sell online in Morocco!

As a seller, you're responsible for managing your own shipping. Here's what you need to know:

• You set your own shipping rates
• You must process and ship orders within 48 hours of payment confirmation
• You're required to provide tracking information when available
• You must package items securely to prevent damage during transit
• You're responsible for handling shipping-related customer inquiries
• You must clearly display shipping costs and delivery estimates on your products
• We highly recommend offering free shipping. It's a great way to boost sales and customer satisfaction!

Remember: Quick shipping and good packaging lead to happy customers and fewer issues!

Our pricing structure is simple and transparent: 290 DHS per month plus 3.9% commission per sale. That's it, no hidden fees, no shenaningans.
We have a limited offer at the moment: pay nothing until you sell 5000 DHS (19 slots left), you can claim it here.

You can sign up and create your Madjar shop in minutes. We will approve your seller account within 48 hours and you can start selling immediately once approved. There is no technical setup or development work required. All you need to start selling on Madjar is your auto-entrepreneur or company documentation.

Please read our Conditions Générales d'Utilisation

As a seller, you're responsible for setting and managing your own returns policy. You must clearly communicate this policy to buyers and handle returns, exchanges, and refunds in accordance with your stated terms and our platform's guidelines. You're required to provide after-sales service and respond to customer inquiries within 1 business day.

We encourage direct communication between buyers and sellers to resolve issues. Sellers must respond to buyer inquiries within 1 business day. For unresolved disputes, our platform provides support, though we act only as an intermediary. All disputes are ultimately governed by Moroccan law and fall under the jurisdiction of the Casablanca courts if they cannot be resolved amicably.

To become a seller, you'll need:

• Auto-entrepreneur or company valid Tax ID (Identifiant Fiscal) and registration number (ICE)
• Company or auto-entrepreneur address
• Managing director's or auto-entrepreneur's ID (CIN)

These documents help ensure compliance with local regulations and maintain trust in our marketplace.

You can accept payments from international cards. You will need to ensure you can arrange international shipping successfully and all prices will still have to be displayed in Moroccan Dirhams (DHS) only. All operations fall under Moroccan law and regulations.

You can update your account information at any time by clicking "edit profile" on your profile page. Any significant changes to your business details should be communicated to us immediately to ensure compliance with our terms. You can cancel your seller account at any time, though this won't affect existing obligations.

Our priority is to provide the best seller experience. We provide a highly secure and structured platform for seller-buyer interactions. All interactions and transactions are governed by clear terms and conditions under Moroccan law. We also implement leading security, encryption, and verification measures to protect against unauthorized access and fraudulent activities.

We are here for you. We love talking to sellers whether it's for support or just a chat. We are always happy to provide support and assistance to any questions Madjarians have. Our platform includes user-friendly tools for managing your inventory, processing orders, and communicating with buyers. While we help facilitate transactions, sellers maintain direct responsibility for their products, customer service, and compliance with relevant laws and regulations. In case of any questions or if you just want to have a chat please reach out: care@madjar.io

Pretty much unless it's illegal under Moroccan law or falls under special regulations. For clarity:

• Products must comply with all Moroccan laws and regulations
• Items must not infringe on intellectual property rights
• Products must be accurately described and as advertised
• Prohibited items include:
  • Counterfeit or replica items
  • Illegal goods
  • Hazardous materials
  • Items that violate third-party rights
  • Restricted or specially regulated goods, including:
    • Alcohol and tobacco products (including e-cigarettes and vapes)
    • Prescription drugs and medical devices
    • Firearms including hunting firearms
    • Adult items and pornographic content
    • Digital game keys, coupons, and activation codes
    • Modified or refurbished products without proper disclosure
    • Blacklisted or stolen devices (including phones with blocked IMEI)
    • Products requiring age ratings without proper labeling
    • Content subject to censorship or regional restrictions
    • Items promoting money lending, money laundering, get-rich-quick schemes, or gambling
    • Unsafe items or products that don't meet safety standards

If you're unsure about a specific product, please contact our support team for guidance (care@madjar.io). We take product safety and legal compliance very seriously.